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Bentley® Overage Invoices Control



 Simplifying IT Asset Management: Bentley® SELECT Open Access control


Bentley® Enforces License Fees


Did you know you can control your Bentley® license usage and prevent quarterly term license fee invoices (QTLs) that Bentley's SELECT Open Access Trust licensing provides?

Why choose SofTrack?
  • Block unwanted Bentley® license usage
  • Control Bentley® concurrent usage
  • Compliant with all of Bentley's licensing policies
  • Discover who is using licenses via a real-time web page (any user can access)
  • Alert users and administrators of idle application usage, stop application parking

  • Why is SofTrack unique?
  • Automatically detects Bentley® license usage by Bentley product id, version, and features such as pond, pipe, inlet, rail counts and more (such as site activation key)
  • Also detects when Bentley® applications launch other licenses, for example Microstation® launching Geopak®, works with any and all licenses engaged
  • Can be defined to automatically block unknown and unlicensed Bentley® products users download, even while operating offline!
  • Controls usage by Calendar 10-minute (including free-usage periods), Calendar Hour and Calendar Day (ELS)

  • Keep your Bentley® license usage under control with SofTrack.

     Click here to request your SofTrack Quotation for Bentley® control.

     Click here to email your SofTrack Sales question for Bentley® control.
    Calendar 10-Minute Usage
    In May 2016 Bentley announced its new Calendar 10-Minute license policy. As with previous overage invoices, QTLs (or monthly) invoices are sent to customers who use more licenses than allocated in their license pool of previously purchased “perpetual licenses”.

    For customers governed by Bentley's Calendar 10-Minute license policy the grace period of 3 days (per quarter) that is part of the Calendar Hour license policy has been removed. Now, when any usage of a Bentley® product occurs in excess of the quantity owned by the customer an invoice will potentially be generated.

    This means any Bentley license usage in excess of owned licenses will be subject to an overage invoice. For exact details, please contact your Bentley representative.

    Unlike real-time metering offered by SofTrack and competing products, SofTrack's unique Calendar 10-Minute metering gives you the power to control software on a Calendar 10-Minute basis, this is the same method used by Bentley®. A Calendar 10-Minute a time period that occurs on an even 10-minute boundary (:00, :10, :20, :30, :40 and :50) for example, 8:10am through 8:19am is a Calendar 10-Minute period.

    SofTrack can be defined to automatically block use of unlicensed Bentley® applications.

     Click here to request your SofTrack Quotation for Bentley® control.
    Calendar Hour Usage
    In January 2014, Bentley introduced their Calendar Hour QTL invoices. These invoices are sent to customers who use more licenses than allocated in their license pool of previously purchased “perpetual licenses”. When usage of a Bentley® product occurs in excess of the quantity owned by the customer a minimum of 4 times (days) during the calendar quarter, the customer will receive an invoice for the overage labeled “quarterly term license usage fees”. This means customers may receive up to 4 invoices per year from Bentley® for over-using their licenses.

    Unlike real-time metering offered by SofTrack and competing products, SofTrack's unique Calendar Hour metering gives you the power to control software on a Calendar Hour basis, this is the same method used by Bentley®. A Calendar Hour is a time period from the top of an hour to the beginning of the next, for example, 8:00am through 8:59am is a Calendar Hour.

    SofTrack can be defined to automatically block use of unlicensed Bentley® applications.

     Click here to request your SofTrack Quotation for Bentley® control.
    Controlling Bentley® Overages
    It is important to note that Bentley® provides no direct method to restrict license usage to only what is owned or other value. The Bentley® customer desiring a method to reduce or eliminate quarterly or monthly term license usage fees is left to his or her own means to control license usage.

    SofTrack provides the Bentley® customer with the direct ability to control each license owned. SofTrack's unique technology gives you the ability to control Bentley® licenses as each are activated by way of the Bentley® product code id, version and features.

    SofTrack additionally gives the Bentley® customer Calendar 10-Minute and Calendar Hour license control for Bentley® SELECT Basic and Open Access Trust Licenses.

    Bentley Idle Detection

    SofTrack, as shown above, provides idle warning and optional termination for any Bentley® applications you need to control. The SofTrack alert viewer provides immediate updates whenever users are parking applications by starting them and then working on other applications. You may discover your Bentley® application usage is artificially higher due to users parking applications.

    You benefit by controlling your over use of Bentley® licenses and therefore reducing or eliminating your quarterly overage billing by Bentley®.

    SofTrack helps you save money by providing Software Asset Management of all your purchased software licenses across all versions of Windows® and Macintosh® OSX.

     Click here to request your SofTrack Quotation for Bentley® control.

     Click here to submit your SofTrack Sales question for Bentley® control.
    What is Calendar 10-Minute Usage
    For those customers utilizing Bentley's Calendar 10-Minute licensing policy, the maximum usage (per 10-minute periods) is determined on a daily basis.

    The calendar 10-minute period begins on an even 10-minute interval (boundary) until 9 minutes and 59 seconds afterward.

    For instance, 9:00:00 until 9:09:59 is a calendar 10-minute period interval.

    There are two exceptions, (a) for any usage that completes prior to 10 minutes of usage is not counted by Bentley for determination of overages; (b) any usage lasting longer than 10 minutes will ignore any usage that occurred from when started until a 10-minute interval is crossed. For instance, if usage began at 9:05am and exited at 9:45am, the usage prior to 9:10am will be ignored and not counted towards usage. However, all usage from 9:10am until 9:45am will be counted.

    Further, for any usage lasting longer than 10 minutes, it will continue to be counted as being in-use until the top of the next 10-minute interval (in this example, through 9:49:59, with the next interval beginning 9:50am).

    Bentley will determine the customer’s license usage to be the maximum calendar 10-minute usage during a calendar day. If any overage occurs at all the customer will potentially receive an invoice from Bentley for the particular overage. There is not a grace period, all overages are immediately counted. For complete details, please contact your Bentley® representative.

    Customers do have the option of purchasing additional licenses to address future license needs. However, they will still be required to pay the quarterly term license fees for the past quarter’s usage (and if using Bentley's Cloud subscription, a monthly term may be used instead).
    What is Calendar Hour Usage
    For most customers, Bentley determines usage on a "calendar hour" basis, maximum use per day. The calendar hour is simply from the start of one hour to the start of the next, such as 8:00am to 8:59:59am. For example, if two different users on two different workstations use the same Bentley product within the same calendar hour, even if the use is not at the same time, the result is 2 licenses were used for that calendar hour.

    There is an additional complication in that the minimum license usage period is 10 minutes. Specifically, if the user starts using a Bentley product at 50 minutes past the hour their usage will, at a minimum, cover two calendar hour periods. Even if the license is exited before the first 10 minutes have occurred, the license use remains 10 minutes!

    Bentley will determine the customer’s license usage to be the maximum calendar hour usage during a calendar day. And, when the customer has 4 or more days during the calendar quarter where “calendar hour” usage exceeds the customer’s license pool (owned/subscribed licenses) the customer will receive an invoice from Bentley. The invoice will be based upon the highest “calendar hour” usage during the calendar quarter. For instance, a customer has a license pool of 10 Microstation licenses and had 8 days where the maximum “calendar hour” usage was 12 licenses and one day where the maximum “calendar hour” usage was 15 licenses. The resulting quarterly term license usage invoice from Bentley will be for 5 licenses (15 peak usage less 10 previously subscribed/owned). Notice that the 15 license usage peak only occurred on a single day with the remaining days only 2 additional licenses were used! Bentley will base their invoice on the peak usage that occurred during the quarter.

    Customers do have the option of purchasing additional licenses to address future license needs. However, they will still be required to pay the quarterly term license fees for the past quarter’s usage.
    Controlling Calendar 10-Minute and Calendar Hour Usage
    SofTrack's software license metering is simple to set up and use.

    Bentley Profile Types

    When an application is launched, SofTrack verifies a license is available for the current Calendar 10-Minute or Calendar Hour and if so, the use is allowed. If the use is not allowed, the requesting user can be optionally queued for later notification and reservation of optional use at that time. And, if using SofTrack's Calendar 10-Minute configuration, the user may be allowed up to 9 minutes of free usage.

    When an application is exited, SofTrack will record the usage so you will know exactly how long the application was actually used. However, instead of allowing another user to begin using the license "right away", SofTrack holds the license until the top of the appropriate time interval (10-minute or hour). Therefore, if that user who exited the application needs to start it again, they are allowed to. However, no other user can use that license until the beginning of the next time interval.

    What if the user logs out or the application/workstation crashes? In such cases, SofTrack will continue to hold the license until the top of the next time interval, thereby preventing "trust license" usage which can possibly lead to license overage and a quarterly bill from Bentley Systems, Inc.®.
    Reporting Calendar 10-Minute and Calendar Hour Usage
    SofTrack includes automatic reporting options that provide summary and details of activity.

    SofTrack Weekly Summary Usage Graph
    Click on the image above to view full size.

     Click here to request your SofTrack Quotation for Bentley® control.

     Click here to submit your SofTrack Sales question for Bentley® control.
    SofTrack and Bentley® control FAQ
    QUESTION:
    Why use SofTrack to control, manage and report use of your Bentley® applications?

    ANSWER:
    SofTrack is the only solution that accurately tracks Bentley® License Activation Events by Bentley® Product ID code, Product Version and Feature String per Calendar Hour or Calendar Day.

    SofTrack tracks Bentley® licenses activated by MDL (Microstation Development Language) applications.

    SofTrack tracks when multiple Bentley® licenses are activated within the same application.

    SofTrack tracks when Bentley® licenses are activated after the application is started such as AUTOPIPE.

    SofTrack tracks Bentley® feature strings used in various Bentley® applications.

    QUESTION:
    Does SofTrack work with all Bentley® applications?

    ANSWER:
    YES
    SofTrack accurately tracks all your Bentley® applications by Bentley® Product ID code(s) activated including Product Version and, when provided, the activation Feature String such as those set by the Municipal License Administrator Tool.

    Sample SofTrack activity log of Bentley® license activation events:


    Click on the image above to see larger version.

    QUESTION:
    Does SofTrack automatically detect all Bentley® applications?

    ANSWER:
    YES
    SofTrack will automatically detect each Bentley® application used in your environment by Bentley® Product ID code, Version, and Features such as maximum count of ponds, pipes, inlets, signals, links and other features.

    Sample SofTrack automatic report revealing all Bentley® license activation events occurring in your environment that are not yet defined to be controlled by SofTrack:


    Click on the image above to see larger version.

    Other solutions including those you might have developed in-house that merely wrap or track application use based on the EXE or even DLL filename are insufficient to accurately track Bentley® license activity. You can depend on SofTrack to go beyond the competition to ensure your Bentley® licenses are accurately controlled, managed and reported.

    QUESTION:
    Can SofTrack automatically block use of unlicensed Bentley® applications?

    ANSWER:
    YES
    SofTrack can be configured to automatically block use of all Bentley® applications you have not specifically configured to be controlled by SofTrack. An email alert can be sent for each blocked usage. With SofTrack you retain control of your Bentley® licenses and usage.

     Click here to request your SofTrack Quotation for Bentley® control.

     Click here to submit your SofTrack Sales question for Bentley® control.
    SofTrack tracks your Bentley® applications by Product ID Code, Version and Features
    + Click here to view a partial list of Bentley® Applications and the Product Code for each.
    



    Questions about SofTrack and software metering?

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