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b_bullet SofTrack's Reports & Charts
b_bullet SofTrack's Workstation Metering
b_bullet SofTrack's License Profiles
b_bullet What's New in SofTrack v5 for NetWare
b_bullet What's New in SofTrack v4.5 for Windows NT
b_bullet White Papers
b_bullet Case Studies
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b_bullet Frequently Asked Questions

SofTrack Features

Global License Sharing

SofTrack's Global Licensing feature optimally distributes your licenses across your file servers. The end result - licenses are always where they are needed, and you buy fewer copies.

Suite Metering

SofTrack meters application suites like Microsoft Office, Lotus SmartSuite & Perfect Office. Plus SofTrack dynamically allocates licenses between suites and individual applications.

Integrated Real-Time Reports & Graphs

Present your software usage data with SofTrack's detailed reports and graphs. Generate reports on your software usage across all servers, by user, by application, by elapsed time, by users rejected and more.

Automatic Notification

SofTrack automatically notifies you when you reach critical license usage points, such as 90%, 100% and overflow -- so you're always informed.

Groups Tracking

Track and assign application licenses by groups and departments. You'll now exactly many application each department uses -- which allows you to charge back the cost of software to the departments that really use it.

License Request Queue

When all licenses are in use SofTrack automatically queues your users and notifies them instantly when licenses become free. And the license is held open for an administrator defined period of time if the user is busy or away from their desk.

Meters Applications On Servers, Laptops & Workstations

SofTrack is the only software metering that you need. SofTrack's powerful NLM and NT service meters your file server, while Workstation Metering allows you to track application on users' laptops.

Meters Windows, DOS, OS/2 and Mac Applications

SofTrack is cross platform and tracks all Windows, DOS, OS/2 and Macintosh applications running from the file server

VIP Licenses

SofTrack allows you to reserve licenses for key people and ensure that VIPs, like your CEO or your boss, always have access to the critical applications that they need.

File Tracking

Track the use of any file on your network including .DLL, .EXE and .COM files.

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SofTrack's Reports & Charts

SofTrack keeps a constant watch over software application usage on your network. The SofTrack usage database may be queried for single server reports or enterprise-wide usage statistics, so you know exactly how many copies of each application are being used in the enterprise.

SofTrack has extensive reporting and graphing of license usage and cost savings built into the SofTrack console for NetWare and Windows NT. You may also export usage reports for further analysis in a spreadsheet or database application.

Here are a sample of SofTrack's reports. Click on the report graphic to see a larger version.

SofTrack's Cost Savings Report
The SofTrack Cost Savings Report measures the number of licenses you have purchased against the maximum number in use on your network. If you have fewer licenses in use than you have purchased, SofTrack saves you money. SofTrack's Cost Savings Report

SofTrack's Historical Usage Graph
SofTrack's Historical Usage Graph shows maximum usage per day over time. You can click on any day and see the hourly breakdown of licnese usage.

This report alsoe highlights the top five users by time and number of accesses.

SofTrack's Historical Usage Graph

SofTrack's Global License Usage Graph
SofTrack's Global Licese Usage Graph displays realtime usage of licenses across the WAN. You can see per server how many licenses are allocated and are in use throught the enterprise. SofTrack's Global License Usage Graph

SofTrack's Summary of License Use Report
SofTrack's Summary of License Use Report summarizes license activity including executions and maximum concurrent users. SofTrack's Summary of License Use Report

SofTrack's Detail of License Use Report
SofTrack's Detail of License Use Report shows all license executions including time-in, time-out, and node address. SofTrack's Detail of License Use Report

SofTrack's Summary of User License Use Report
The SofTrack Summary of User License Use Report shows licenses used by a specific user. SofTrack's Summary of User License Use Report

SofTrack's Summary of License Use by User Report
SofTrack's Summary of License Use by User Report shows users of each license. SofTrack's Summary of License Use by User Report

SofTrack's printed reports can include any of the following information.

Normal Usage:   Includes all successful user accesses to licenses. Always included in summary reports.

Queued Access:   Includes all instances where users were placed in a queue for the license.

Rejected Access:   Includes instances where users were denied access to a license.

Purges:  Includes any instances where users accessed a license, then exited improperly (such as due to machine lockup or reboot).

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SofTrack's Workstation Metering

SofTrack Workstation Metering extends SofTrack's powerful metering and reporting functionality to include applications loaded on your users' Windows and Windows 95 workstations - guaranteeing that you're license compliant regardless of where applications reside.

SofTrack Workstation Metering supports both SofTrack for Novell NetWare and SofTrack for Windows NT Server


How Does Workstation Metering Work?

SofTrack Workstation Metering is a 19K Windows application that runs in the background under Windows 95 or Windows for Workgroups workstations and is completely invisible to your users. SofTrack Workstation Metering acts as a watchdog on your users' workstation. When a user executes an application on their hard disk, Workstation Metering alerts the SofTrack NLM or NT Service on the file server which checks if a license is available. If licenses are available, SofTrack allows the user to access the application. But, if all licenses are in use, SofTrack places the user in a queue and notifies them as soon as a license becomes available.

Stay Legal with SofTrack Workstation Metering

SofTrack Workstation Metering guarantees that you are license compliant regardless of where applications reside. SofTrack meters licenses on the file server, laptops, and now local workstations - guaranteeing you never use more copies of an application than you own licenses.

Save Money with SofTrack Workstation Metering

Traditionally software publishers have allowed concurrent usage of applications loaded on a file server. Companies that keep applications on their users' local hard drives, however, were required to purchase a license for every workstation - a significant increase in software expenditure.

Recently several companies introduced special licensing agreements which extend concurrent usage to applications loaded on the workstation, but only if a metering solution such as SofTrack meters this concurrent usage. (Note: Microsoft offers several special licensing options. Click here for more information.) SofTrack Workstation Metering allows you to take advantage of these new concurrent licensing changes, reduce the number of licenses that you need to buy while ensuring that you're license compliant at all times.

Regulate Web Access

How do you prevent your users from surfing the Web or playing solitaire during work hours? SofTrack's Workstation Metering can block Web browsers or other Windows applications. For many organizations with internet access this means big savings in productivity. With the Workstation Metering module you have complete control over which local Windows applications your users can execute.

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SofTrack's License Profiles

Metering Your Applications with SofTrack

SofTrack stores any information it needs to properly meter an application in a License Profile. This document is a guide to creating a license profile in SofTrack.

Table of Contents

  1. Metering a New Application
  2. Metering Suites
  3. Cost Savings Per License
  4. Global Licensing
  5. Configuring Additional Features
  6. Common Files to Meter

1. Metering a New Application

Once you have installed SofTrack, you can begin defining license profiles. A License Profile specifies which executable program(s) SofTrack should meter, how many licensed copies of the application you own, etc. Let’s set up a sample license profile for the SofTrack application, SofTrack.EXE.

Defining the SofTrack License Profile

  1. Open the SofTrack application.
  2. Select Licenses from the menu bar. The Select License Profile window appears.
  3. Click Add. Type SofTrack and then click OK.
  4. Specify executable file(s) to meter. Our first license is for SofTrack, which runs under Windows, so click the Windows Files tab, then click Add. SofTrack lets you meter files either by
    • filename only - application.exe (e.g. SofTrack.EXE)
    • full path - drive:\directory\application.exe (e.g. f:\SofTrack\SofTrack.exe)
  5. If you specify a path for the metered file, SofTrack meters only that specific file. If you specify just the file name, without a path, SofTrack meters every instance of the file, regardless of its path.
  6. Click OK to accept the filename.
  7. Enter the Maximum Concurrent Users. This number is the total number of application licenses you own.
  8. Click OK.

Testing the New Profile

Now, let’s run the SofTrack program and see how SofTrack meters.

  1. Click Exit to quit SofTrack.
  2. Open SofTrack.
  3. Click on Licenses, highlight the SofTrack License Profile and click Edit.
  4. Click on Active Users. Your name should appear on the list of Active Users. When you exit SofTrack.EXE, your name is removed.
  5. Click Done to close the license profile screen.

Note: SofTrack for Windows NT does not meter applications run from the Windows NT Server. You should authenticate to the NT server and run SofTrack from another workstation to see the above results.

2. Metering Suites

SofTrack can meter multiple applications under one license profile, allowing you to track application suites such as Microsoft Office and Lotus SmartSuite. We will use Microsoft Office 4.2 as an example.

  1. In the Select License Profile window, click the Add button. Type MICROSOFT_OFFICE_4.2 and click OK.
  2. Click on the Windows Files tab and then click the Add button.
  3. You can enter either the filenames of the individual applications of the suite or full paths.

    winword.exe (Word 6 for Windows)
    excel.exe (Excel 5 for Windows)
    powerpnt.dll (PowerPoint 4 for Windows)
    msaccess.exe (Access 2 for Windows - included with Office Pro)

  4. Keep in mind that for some applications you will want to meter an .EXE file and possibly a .DLL or .COM file for others.
  5. Click on the Suite/Time Restrictions tab and click Suite Option. Next click A Suite of Applications.
  6. Click OK to save your license.

SofTrack will insure that a license of each application will be reserved when your users open any of the individual applications.

3. Cost Savings per License

SofTrack has a built-in Cost Savings report that calculates for you how much money you can save on software purchases. This report is calculated using Maximum Concurrent Users, the maximum number of users in the license at any one time, and the cost per license figure.

To enter the license cost amount,

  1. Select a license from the Select License Profile window and click Edit.
  2. Click on the Notes/Costs tab. In the Average Cost per License ($) field enter the average cost.
  3. Click OK to save your license.
  4. Repeat these steps for each of your licenses.

To run a SofTrack Cost Savings Report,

  1. Click the Usage Reports button on the toolbar. Select SofTrack’s Cost Savings Summary Report.
  2. Click on the Dates tab and select the dates you want included.
  3. Repeat these steps for each of your licenses.
  4. Click OK to generate the report.

4. Global Licensing

SofTrack Global Licensing allows NT and NetWare servers running SofTrack to share licenses across servers. With Global Licensing, your users can share up to 65,000 licenses between an unlimited number of servers.

How Global Licensing Works

The sharing of applications defined in global licenses works as follows:

  1. A user attempts to use an application for which the maximum concurrent user count for the server has been reached.
  2. SofTrack places the user in a queue for the application and issues a message to that effect.
  3. If the application is defined in a global license, and a license is available on another server with a matching global license, the user is notified and can begin using the application. This usually occurs within 30 seconds.
  4. If no license is available, the user remains queued until a license is available on a server on which the global license is defined. The user does not need to be logged into or attached to the server from which the license is appropriated. The SofTrack NLM’s (NetWare) and Services (Windows NT) handle this exchange automatically.

SofTrack balances license usage between servers based on the Maximum and Minimum Concurrent Users you specify in the License Profile. Initially, you might divide the overall total number of licenses available evenly across servers. For example, if you have 500 licenses to share among five servers, you could define 100 in the Maximum Concurrent Users field of the License Profile for each server.

Over time, as licenses are shared among servers, SofTrack actually moves licenses to balance them between servers, and the number of licenses at each server changes to meet user demand for an application. In a month's time, for example, you may find that the servers have the following number of licenses: 50, 201, 167, 35, and 47. In total there are still 500 licenses available.

Defining a Global License

To define a license globally, simply:

  1. Load SofTrack on each server where copies of the applications to be shared reside.
  2. Define a license profile at each server. You must use the same License Name on each server for license sharing to occur. Open the license profile by clicking Edit in the Select License Profile window.
  3. Click Global License in the License Profile window.
  4. Set the Queue Hold Time. It is highly recommended that you define a Queue Hold Time for each license at each server.
  5. Click OK to save your license.
  6. Repeat on each server where you want SofTrack to share licenses.

5. Configuring Additional Features

This section covers additional features you can set in SofTrack License Profiles.

To begin,

  1. Open the SofTrack application.
  2. Select the Licenses menu.
  3. From the Select License Profile dialog box, either
    • Select a license profile and click Edit, or
    • Click Add to create a new License Profile.

Configuring Maximum Licenses and Passive Metering

SofTrack offers two metering choices:

  • Active Metering: SofTrack forcibly limits the number of users to the number of licenses.
  • Passive Metering: SofTrack does not restrict access, but logs all requests.

Many administrators use SofTrack’s Passive Metering to determine how many licenses of a particular product to purchase. To set the number of licenses,

  1. Select a license from the Select License Profile window and click Edit.
  2. Enter the total number of licenses you own in Maximum Concurrent Users.
  3. If you wish to enable passive metering, click Allow Overflow. You will notice that Maximum Concurrent Users is greyed out once you make this selection.
  4. Click OK to save your license.

Setting Queue Hold Time

SofTrack has a number of features that help you ensure that there are always enough licenses available for users who need to use them. There will be times, however, that users need to use an application for which no licenses are currently available. SofTrack places those users in a queue and notifies them as licenses become available. The Queue Hold Time sets the time period SofTrack holds a newly available license for a requesting user.

Setting a Queue Hold Time is optional. If you accept the default of 0, queueing is disabled and the application remains available to requesting users indefinitely. Setting a Queue Hold Time between 1 and 30 (minutes) keeps the application available to the user for the number of minutes you specify, but also makes it available for other users if, for example, a queued user leaves for lunch.

To enable Queuing,

  1. Select a license from the Select License Profile window and click Edit.
  2. Enter a number greater than 0 in Queue Hold Time.
  3. Click OK to save your license.
  4. Repeat these steps for each of your licenses.

NOTE: Only eight users can be queued at a time for any one license. The ninth user receives a message that the license is not available and that queueing is not possible.

Blocking License Usage

This option completely disables access to the files listed in the License Profile. You might use this option

  • When you are preparing to install an update to the application being tracked.
  • To increase productivity by preventing access to certain applications (Netscape, for example)

To enable license blocking, select Block License Usage in the License Profile screen.

Time Restrictions

Time Restrictions provide a way for you to limit access to an application based on time interval. This feature is especially useful for:

  • Administrators wishing to limit access to certain applications such as games, web browsers, etc., during business hours, or
  • Educational organizations who want to limit application usage to class times.

To configure time restrictions,

  1. Open a license profile.
  2. Click on the Suite/Time Restrictions tab, and then click the Time Restrictions button.
  3. Click on the appropriate grid box for each hour in which you want to disallow users from running any file defined in the License Profile.
  4. Repeat steps 1 - 3 for each license profile.

If users attempt to run files at restricted times, their requests are rejected. If queuing is enabled for the License Profile, it does not occur for those attempting to run during a restricted time.

Viewing Active Users

SofTrack lets you know at any point in time exactly who is using an application. This may be helpful if you want to upgrade the application or if you need a license immediately.

To view active users, click the View Active Users button.

6. Common Files to Meter

Choose from commonly used files when creating license profiles in SofTrack.

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What's New in SofTrack v5 for NetWare - Overview

(Click Here for Detailed Info and Screen Shots)

1)  SofTrack Year 2000 Tracker
NEW! You need somewhere to record Year 2000 compliance about the applications you have decided to meter. You can store this information in the license profile screen. You'll be able to click on a new Y2K tab and enter Year 2000 compliance information.

2) SofTrack Year 2000 Reporting
Reporting of compliant and non-compliant applications enables you to see where you need to take corrective action! Use SofTrack to help solve your Year 2000 issues!

3)  Runs on NetWare v5.x
NEW! Now, you can keep using your favorite metering solution when you upgrade to NetWare v5.x. Stay legal as you transition to NetWare v5.x by upgrading to SofTrack v5.

4)  TCP/IP Support
NEW! Share licenses using IP in a Global TCP/IP environment.

5)  Novell Application Launcher Support
NEW! SofTrack can now meter applications run from the Novell Application Launcher (NAL). Novell customers are increasingly using the simplicity of the NAL as a one stop shop for launching applications and to further support our loyal SofTrack for NetWare customers we've re-engineered SofTrack to meter through NAL and to maximize your productivity.

6)  NT Local Workstation Metering for NetWare
NEW! This native NT service communicates directly to the SofTrack NLM, allowing you to ensure license compliance at the local NT level. Enjoy all the features of SofTrack like queuing, blocking, and limiting web access.

V5 Time Saver!
Adding or migrating to NT? SofTrack for NetWare and SofTrack for NT use the same local NT workstation metering module, load it once and use it to report to either, you choose!

7)   Reporting of Unregistered Local Applications
NEW! What's running on your network without being registered by you? SofTrack's reports will pinpoint what applications are run, who ran them, and for how long. Eliminate the worry of users running unlicensed software on the network and being fined by the software auditors.

8)  Windows 98 Support
NEW! Our engineers have optimized SofTrack v5 to support Windows 98 clients. Plan for the future today by upgrading to SofTrack v5 and be ready to ensure license compliance on the growing number of Windows 98 clients.

9)  License Profile Wizard
New ! SofTrack's new License Profile Wizard helps you to automate configuration of additional SofTrack servers. Over 50 applications will now have predefined license profiles, reducing administration and saving time.

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What's New in SofTrack v4.5 for Windows NT

1) SofTrack Year 2000 Tracker

new.gif (905 bytes) You need somewhere to record Year 2000 compliance about the applications you have decided to meter. You can store this information in the license profile screen. You'll be able to click on a new Y2k tab and enter Year 2000 compliance information

2) SofTrack Year 2000 Reporting

new.gif (905 bytes) Reporting of compliant and non-compliant applications enables you to see where you need to take corrective action! Use SofTrack to help solve your Year 2000 issues.

3) Enhanced Reporting of Unregistered Local Applications

new.gif (905 bytes) What's running on your network without being registered by you? SofTrack's reports will pinpoint what applications are run, who ran them, and for how long. Eliminate the worry of users running unlicensed software on the network and being fined by software auditors.

4) Windows 98 Support

new.gif (905 bytes) Our engineers have optimized SofTrack to support Windows 98 clients. Plan for the future today by upgrading to SofTrack for NT v4.5 and be ready to ensure license compliance on the growing number of Windows 98 clients.

5) License Profile Wizard

new.gif (905 bytes) SofTrack's new License Profile Wizard helps you to automate configuration of additional SofTrack servers. Over 50 applications will now have predefined license profiles, reducing administration and saving time.

Profiles included:

ABC Flow
Autocad Lite
CC:Mail
Corel Draw (DOS)
Corel Draw (Win)
Dos Edit (DOS)
Harvard Graphics (Win)
Lotus 123 (DOS)
Lotus 123 (Win)
Lotus Organizer (Win)
MS Access (DOS/Win)
MS Access (Win95) 7.0
MS Access (Office 97)
MS Bookshelf 1992
MS Excel (DOS/Win) 5.0
MS Excel (Win) 5.0
MS Excel (Win95) 7.0
MS Excel (Office 97)
MS FoxPro (Win)
MS Mail (Win)
MS Powerpoint (Win) 4.0
MS Powerpoint (Win) 4.0+
MS Powerpoint (Win95) 7.0
MS Powerpoint (Office 97)
MS Project (Win)
MS Windows 3.1x
MS Word (DOS)
MS Word (Win) 6.0
MS Word (Win95) 7.0
MS Word (Office 97)
Pagemaker (Win) 4.0
Pagemaker (Win) 4.x
Pagemaker (Win) 5.x
Paradox (DOS)
Paradox (Win)
Procom (DOS)
Procom Net Vers (DOS)
Professional Write DOS
Quattro Pro (DOS)
Quattro Pro (Win) 6.1
Reflections 3.x
Reflections 4.0
Smartterm (Win) 4.0
Training Admin
Vision
WordPerfectOffice (Win)
WordPerfectOffice (Win) 4.0
WordPerfect (DOS) wp.fil (files tracked)
WordPerfect (Win) 5.2
WordPerfect (Win) 6.0
WordPerfect (Win) 6.1

System Requirements 

  1. Network Operating System - Windows NT Server 3.51 or 4.x
  2. RAM Requirements  400 k for 25-100 users, 88k for 250 users, 1.2MB for 500 users, 1.8MB for 1000 users
  3. Each defined license profile requires 20 bytes per concurrent user
  4. Operating System for Network Administrator - Windows 3.1, Windows 95, or Windows NT Workstation
  5. NT Local Metering (for NetWare) Required the v4.3 and higher version of the IntranetWare Client (MS Client not supported)
  6. Earlier versions of the IntranetWare client for NT are not supported in this version.
  7. In a global environment it is strongly recommended that you do not mix and match SofTrack 3.x and 5.x

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White Papers

SofTrack Global Reporting
SofTrack offers comprehensive reports per user, group, or application. And SofTrack's Global Reporting makes it simple to understand license use across your LAN or WAN. This comprehensive white paper explains how to get the most out of SofTrack's reports.

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Case Studies


SofTrack Saves Briggs & Stratton $43,000!

Bob Mossburg popped SofTrack metering software into his workstation, and a few minutes later saved his company over $43,000.

Mossburg, a network analyst with Briggs & Stratton's lawnmower engine manufacturing outfit, is one of a growing number of administrators using software metering to reduce both software costs and the legal liabilities of software license non-compliance.

With over 1,200 network users, new facilities coming on line, and a booming $1.2 billion business, it could have been easy to lose track of software inventories and investments throughout the company. Using SofTrack, Mossburg was suddenly able to see precisely who, where, when and how often the company's software applications were being used. And more importantly, he discovered thousands of dollars in potential savings in excess software licenses.

"When we took a serious inventory, we had more software than we knew what to do with," said Mossburg. "In our company, for example, we once had 285 copies of Microsoft Word. But in reality, only 50 or so people were using the application at any one time. With roughly 230 excess Microsoft Word upgrades at $190 per license, that's more than $43,000 we'll spend more wisely in the future."

Installation the way it should be

It all started when Briggs & Stratton networked its 1,000+ PCs together with a Novell NetWare-based client/server environment. This new LAN presented the perfect opportunity to begin a software inventory control program and monitor application usage.

After reviewing a number of packages, Mossburg chose SofTrack because it delivered advanced metering and reporting capabilities without compromising users' access. As a Novell NetWare Loadable Module (NLM), SofTrack was the only software metering package that, at the time of the install, didn't require installing memory-hogging stub files or Terminate-and-Stay-Resident (TSR) programs on each network PC.

With hundreds of PCs dispersed widely across the organization, it would have been an agonizing exercise to install a metering TSR on every machine, then have to troubleshoot the inevitable problems the overhead would create, according to Mossburg.

"With SofTrack, I just tell the system how many licenses I want for each application and SofTrack does the rest right from my workstation. Not having to load stub files - that's the way the installation should be," said Mossburg. Multi-platform support was another reason SofTrack became Briggs & Stratton's software metering standard. SofTrack supports all the major desktop operating systems, including Windows, DOS, Macintosh, OS/2 and DOS/Windows sessions under OS/2. Mossburg needed the ability to meter applications on the company's platforms.

Always enough software for everyone

In addition to multi-platform support, SofTrack offered Briggs & Stratton a global licensing feature that balances licenses among its multiple sites. For instance, with 50 departmental licenses of Microsoft Word, the company can automatically distribute unused applications across different servers, departments and time zones. If one server has a higher number of unused Word licenses, the license queue automatically disperses them to other departmental servers that have "maxed out" their current licenses. "Global licensing works very well. No one ever gets locked out from an application anymore," said Mossburg.

While SofTrack saves Briggs & Stratton money by reducing the number of software applications they purchase, it also tells them when to buy more. As the leader in manufacturing lawnmower engines, Briggs & Stratton is constantly adding more users to its network. SofTrack monitors the software license-to-usage ratio to determine when it's time to invest in additional software. "If we have 50 licenses, and we're running 49 of them a lot of the time, then I know it is time to buy more," explained Mossburg.

Getting legal and staying legal

While saving money is the primary economic benefit of metering software, license compliance is also a motivating factor. SofTrack has enabled Briggs & Stratton to meet its software licensing responsibilities and eliminate the risk of stiff license violation fees, which cost 250 companies over $3 million in fines last year.

SofTrack automatically warns Mossburg if users violate a licensing agreement, which the federal government considers a felony. Now more than ever companies are conscious of licensing compliance. "As Briggs & Stratton continues to expand operations into four new U.S. Iocations, we will encounter many networking issues. But with SofTrack on the network, software licensing compliance won't be one of them," said Mossburg.

SofTrack’s licensing protection has also enabled Briggs & Stratton to gain control of its software "suite" licensing requirements. A suite is a bundle of software applications sold under one license, such as Microsoft Office, Lotus SmartSuite or WordPerfect PerfectOffice. License compliancy is often compromised with suites because users do not realize that using one application in the suite counts as using all of the applications. SofTrack addresses this need by metering software suites under one license.

Microsoft Excel, which is an often-used application throughout Briggs & Stratton, is part of the Microsoft Office suite. With SofTrack, Mossburg can make sure users don't break the suites into pieces, which violates licensing. SofTrack can also meter the same application for different platforms- such as Microsoft Word for Windows and Word for Macintosh - under the same license count.

Cost savings and legal protection are surely worth the few minutes it takes to install a software metering package like SofTrack. If you don't use software metering for your company's network, you might ask yourself if you can afford not to.

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What Users Are Saying about SofTrack ...

University of Wisconsin-Milwaukee
Tom Phillips, Manager of User Services

"Ease of installation is key to any university network environment, and SofTrack delivers on this promise. There's no need for client TSRs, nor can mischievous users by-pass software licenses. SofTrack also helps me to monitor the level of service I provide to my clients. It keeps track of important statistics that other packages don't, such as how many times an application was launched, how long it was used, or many times an unwary user exited the application by rebooting."

"SofTrack also offers another important feature not available in other packages, called global licensing. With a limited amount of software resources to distribute between the eight large LANs on campus, this feature allows us to borrow software licenses from one group to give to another who have run out of licenses."

900 Support
Ron Nutter, Director of Technical Services

"Of all the licensing packages I've looked at, SofTrack is the only one that covers all the major desktop platforms from Windows NT and OS/2 to Macintosh and DOS PCs. Unlike other packages, it also requires no additional overhead at the workstation. This point is critical for network administrators because it's tough enough to manage users' workstations without having to load another TSR. Something, somewhere, will inevitably go wrong."

"Metering packages like SofTrack are more important than ever because companies cannot risk the potential fines or law suits due to license non-compliancy. It's also the best asset for software purchases - it prevents you from over-buying, and provides the data you need to cost justify new licenses or upgrades."

American Management Systems
Brian Schmidt, LAN Manager

"SofTrack saved us thousands of dollars in software over-spending by allowing us to reduce the number of Microsoft Office licenses to one-fifth of what we would otherwise invest. I can also sleep easier because I know we are always license compliant; SofTrack alleviates the fear of being audited by the software vender or the Software Publishers Association."

Federated Insurance
Jon Holt, R&D Analyst

"While cost savings and legal protection of license metering software are unquestionable, the technology has been, until now, unnecessarily difficult to install and support. With over several hundred client PCs on our network, it would be an agonizing exercise to install a metering TSR or stub file on every machine, then have to troubleshoot the inevitable problems that overhead would create. But with SofTrack, installation and support was painless. It's ability to run on all platforms-especially OS/2-without having to modify clients eliminates the single greatest obstacle to entry in this new software market."

American Management Systems
Brian Schmidt, LAN Manager

"SofTrack saved us thousands of dollars in software over-spending by allowing us to reduce the number of Microsoft® Office licenses to one-fifth of what we would otherwise invest. I can sleep easier because I know we are always license compliant; SofTrack alleviates the fear of being audited by the software vendor or the Software Publishers Association."

Hewitt Associates
John Kristoff, LAN Administrator

"The management of SofTrack is by far the easiest to setup and administer. A total NLM solution takes the pains out of setting up new batch files, menus and workstation configurations."

Brown & Root USA, Inc.
Malcolm Reitz

"I am very impressed with the product; you've hit on the way metering/licensing should work - easily for the administrator and transparently for the user."

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What the Press is Saying about SofTrack...

LAN Times - 4 1/2 Nodes

"SofTrack's ability to be used on any PC system using Windows, OS/2, DOS, and Apple Macintosh systems provides a robust real-world solution to a common problem with network software metering."

"Regardless of how large or small the network, SofTrack software metering NLM may be the best friend an IS manager can have..."

NetWare Solutions Editor's Choice

"The wide breadth of client workstations it supports and its easy-to-use NetWare Loadable Module (NLM) and Window's interface make SofTrack Editor's Choice."

"SofTrack has taken a simple and easy-to-implement approach to software monitoring by not requiring any changes to your existing network setup."

"SofTrack should be a requirement in environments that use network-aware software programs that don't do their own license metering."

PC WEEK's Analyst's Choice

" SofTrack earned our respect for its easy installation and administration."

"SofTrack boasts a GUI for use under either Windows or OS/2. We liked SofTrack's ease of use."

Network Computing Editor's Choice

"SofTrack stands above the rest with its multiplatform and multiserver support, and its superb reporting capabilities."

"SofTrack is the only package that can meter applications on DOS, Windows, OS/2 and Macintosh platforms without modifications at the end-user workstation. We also like SofTrack's ability to let licenses move between file servers where they are needed."

Network Computing Well-Connected Award

"If you want range and breadth in software metering, lock onto John T. McCann's SofTrack..."

"None of SofTrack's competitors can compare. The ability to share licenses among file servers on a network puts SofTrack above its competition."

"Perhaps the closest thing to a household word (in metering) is SofTrack..."
"This product is an excellent choice for NetWare administrators who want to meter effectively and unobtrusively, network applications on their client workstations."

"Installing SofTrack proved straightforward and painless. I had the program both running and configured within 10 minutes."

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Design Firm Saves Over $54,000 in CAD licenses using SofTrack

Bob Pic Bob Nichols is the Director of Technology for Niles Bolton Associates, which specializes in architectural, landscape and interior design. Bob has CAD loaded on their server and uses SofTrack Software Metering to manage CAD license sharing between users on the network.

"We've got 70 potential CAD users on our network and using SofTrack we share 52 licenses between our users, saving money and staying legally compliant. This saves us from having to buy an additional 18 licenses and at a cost of over $3,000 per license we've saved at least $54,000 and with the cost of upgrades we keep on saving."

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Product Documentation

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Strategic Alliances

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Integrity Software Simplifies License Compliance and Optimizes Concurrent Licensing for Lotus SmartSuite Customers


Frequently Asked Questions

Global License Sharing

Why do I need SofTrack for software metering?

SofTrack is the simplest, most accurate tool to keep software usage legal while keeping your software purchases to an absolute minimum. SofTrack monitors the number of copies of a software application in use across your network. By comparing the number of copies in use on your network versus how many licenses you actually have, saves you from over-ordering additional licenses and upgrades. And not only will you save money, but SofTrack's confirmation of license compliance means you'll never have to worry about a software audit again.

Does SofTrack's installation really take only 5 minutes?

YES. Just load the SofTrack NLM or NT service and identify the applications you want to meter. SofTrack does not require any changes to individual workstations and does not require stub files, TSRs, wrappers or agents.

And, when you load the SofTrack NT Service you do NOT have to reboot the NT Server to start up SofTrack!

What sorts of networks does SofTrack meter?

SofTrack meters applications on

  • NetWare,
  • Windows NT, and
  • Mixed NetWare and Windows NT networks.

SofTrack is currently the only server-based solution for both NetWare and NT metering! Because it is server-based, this gives SofTrack three major advantages:

1. Ease of administration. Because SofTrack is server-based, you can avoid messy, time- consuming TSRs, stub files, and wrappers on users' workstations.

2. Central management. You can centrally manage all of your application licenses across your Novell and Windows NT servers. One of SofTrack Version 3.0's strengths is its central administration - you decide where you want to administer SofTrack - either from your NT or NetWare server - to maximize software license concurrency.

3. Global License Sharing between NetWare and NT. SofTrack automatically allows licenses to be shared among Novell NetWare and Windows NT file servers on your net work. If an application reaches its license limit on a specific file server, SofTrack automatically reallocates an unused license from another file server, balancing the license load. Your users can share up to 65,000 licenses between an unlimited number of servers. With SofTrack optimizing license distribution across your Windows NT and Novell servers, you buy fewer licenses, and users always have access to the applications they need.

What versions of NetWare and Windows NT does SofTrack support?

A: SofTrack offers native support for Novell NetWare 3.11/3.12, NetWare 4.x/4.1x and IntraNetWare (NW 5.0 and 5.1). SofTrack for Windows NT supports versions 3.51 and 4.x of NT. SofTrack integrates directly with NetWare Directory Services (4.x), the NetWare Bindery (3.x) and the Windows NT Domain.

NOTE: Only SofTrack v5 for NetWare Supports NetWare 5.x

How is SofTrack licensed?

SofTrack for NetWare licenses are sold per server and linked to NetWare User Licenses, independent of actual users. SofTrack for Windows NT licenses are connected to your NT license agreement. SofTrack licenses are per server and are available in 25, 50, 100, 250, 500 and 1,000 user increments, and may be added to one another.

How much RAM does SofTrack require?

400K for a 25, 50, or 100 user server.
800K for a 250 user server.
1.2MB for a 500 user server.
1.8MB for a 1,000 user server.
Each defined license profile requires 20 bytes per concurrent user.

What clients does SofTrack meter from the server?

On NetWare, SofTrack meters the following clients:

  • Windows 3.1
  • Windows 95
  • Windows 98
  • Windows NT Workstation
  • Macintosh
  • OS/2
  • DOS

ON Windows NT, SofTrack meters the following clients:

  • Windows 3.1
  • Windows 95
  • Windows 98
  • Windows NT Workstation

Does SofTrack support workstation-based metering?

Yes, SofTrack for NetWare and Windows NT includes Workstation Metering for Windows, Windows for Workgroups, and Windows 95 clients FREE of charge.

What do I need to share licenses across servers?

To enable SofTrack’s Global Licensing, you need three things:

1. One client on the network needs to be a client 32-bit machine running the SofTrack executable to administer SofTrack.

2. You should be running the Service Advertising Protocol (SAP) agent and NWlink IPX/SPX protocol on your NT server so the NetWare and NT servers can track which servers have licenses in use and which have licenses available.

3. To take advantage of global licensing, be sure that your SofTrack for NetWare license is current because NetWare global licensing with NT will NOT work with SofTrack Versions 2.5 and earlier!

Does SofTrack do cross-domain metering in Windows NT networks?

Yes, SofTrack will meter license sharing between primary domain controllers (PDC's) in an NT network.

Does SofTrack monitor application suites?

Yes. SofTrack can meter multiple applications from different platforms under the same license profile. You can define any number of applications to be metered under a single software metering profile.

Why should I meter applications when, for each application, I have to buy a license for each seat on my network?

The good news is you do not need to buy a license for each seat on your network. Software vendors, such as Microsoft, offer concurrent licensing arrangements, like the Select and Upgrade Advantage programs, which allow you to save money. With a concurrent license, you can purchase only as many licenses as your users will have call for at any one time. For example, if you have 250 users but only 50 are likely to be using a application at once, you can save yourself money buy purchasing a 50-user concurrent license instead of a 250-user license.

Do I really need a metering solution if I have the Microsoft Select 3 agreement in place?

Yes. In fact, the Select and Upgrade Advantage programs specifically requires a "metering mechanism or process to ensure compliance." SofTrack meets this requirement. In fact, SofTrack's usage reports have the Software Publishers Association's (SPA) approval so in case you're audited you know they will be accepted as evidence of license compliance.

What sorts of reports are available for SofTrack for NetWare and SofTrack for NT?

All the reports that you've come to depend on for SofTrack for NetWare are also available for SofTrack for NT. SofTrack's reports provide you with such critical information such as:

  • Total Time a License is in Use
  • Number of Licenses in Use
  • License Usage by User
  • Maximum Concurrent Usage
  • Number of Users Queued for an Application
  • Number of Users Who Improperly Exited an Application

SofTrack also includes the ever-popular Cost Savings Report, which makes it easy for you to actually see how your organization can optimize your software investment. The Cost Savings Report automatically calculates your savings by comparing maximum concurrent usage against the number of licenses you actually own. It tells you precisely how much money you saved with SofTrack based on the software usage on your NT or Novell network.

Does SofTrack support NetWare File and Print Services for Windows NT?

Yes


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