Enabling full-time software monitoring is the SMA workstation agent. Specifically developed to continuously monitor all user-initiated application usage, you will receive full accounting of all software utilized.
Building on continuous software utilization monitoring, the SMA workstation agent also provides vital details of user engagement. You will realize when applications are idle, active and documentation of each page viewed plus time spent viewing each page enables a deep analysis of user engagement. When applications are idle or with few page views may indicate where user training is needed or simply where software licenses are being activated without benefit.
Daily workstation inventory updates provide an overview of both your software and hardware installations. Details include all installed software including operating system version. Critically, the software inventory is utilized to create an Audit Position report where you can discover unused software installations.
Metrics per department, region, merger, acquistion, other
SMA utilizies Microsoft® SQL Server and can be configured to create separate databases for different segments within your organization. We call them Entities and each can be later combined or separated as needed. By providing the option to silo your workstation activity you can easily group by any requirement, for instance, by cost center, department, geographic location, merger and acquisition organizations and more. There is no limit to the number of Entities that can be designated to help you logically arrange your data collection, reporting and more.
Useful for product suites as well as standalone applications, SMA provides the ability to normalize software into categories that can then be used to report application usage by application product name and version. When using software categories, Utilization Intelligence reporting will automatically summarize each component (i.e. application name) used, unique page titles average per usage, average active time, average idle time as well as the overall number of usages by workstation and user.
Avoid paying for deployed software that is never used or under-utilized.
Use SofTrack Managed Assets to justify your software spend, and reduce your renewal costs by eliminating overspending on under-used applications. Be ready for any software vendor audit. Usage engagement reporting can reveal when additional user training is needed to receive beneficial results of your software budget.
Our unique technology helps you understand the level of user engagement for each software application. In addition to workstation and user, usage metrics include, per usage instance: active time, idle time, unique pages viewed. For the deepest analysis, when needed, our insightful User-Day report reveals second-by-second which applications including page title each user was actively viewing throughout the day including screensaver activity.
Additionally, Software Categories can provide the foundation for an acceptable software usage policy. Quickly discover applications engaged by users that are not approved and decide further actions.
Completing mergers and acquisitions to create a new organization requires you to quickly assess your audit position for the newly acquired assets. Our SMA client is simple and easy to install, giving you a highly productive method to quickly obtain the insights you need.